Q: How do I receive my hire items?

Please get in touch — we’re always happy to help!

A: Baby Ready Rentals is a delivery-only service, making things easy and convenient for busy families. We deliver directly to your home, hotel or Airbnb, and we'll collect your items again at the end of your hire.

Delivery fees are calculated based on your location. Please note that we are based in Perth's northern suburbs.

Q: What if I am located outside of your delivery zone?

A: No problem. If you're located outside our standard delivery areas, please contact us with your location and travel dates. We'll do our best to arrange a tailored delivery option for you.

Q: Can I collect my hire items?

A: We operate a delivery and collection service only, which allows us to ensure every item is delivered clean, prepared and ready for your family.

For this reason, customer pick-ups are not available.

Q: How does the deposit work?

A: At checkout, you’ll only be charged for your rental and delivery fee. Your security deposit is shown as “total due later” and is not taken upfront. A temporary card hold is placed on delivery and released once your items are returned on time and in the same clean, excellent condition after inspection.

Q: How is the equipment cleaned?

A: Every item is thoroughly cleaned, sanitised and safety-checked to our premium standard before each hire using eco-friendly and baby-safe products. 
Cleanliness and safety are at the heart of everything we do at Baby Ready Rentals, so you can hire with complete confidence.

Q: Can I take my hired travel stroller on a plane?

A: Absolutely! Our travel strollers are designed to be taken on board as carry-on cabin baggage, making family travel that little bit easier.

Please note that travel strollers must not be checked in as luggage under any circumstances. As carry-on size allowances vary between airlines, we recommend checking with your airline before you travel to ensure your chosen stroller meets their requirements.

Q: Can I extend my hire?

A: Yes, subject to availability. If you need to extend your hire, please get in touch as soon as possible and we’ll update your booking for you.

Q: Do you have insurance?

A: Yes, we are proud to hold Public Liability Insurance specific to baby and children's hire equipment. This is just one of the ways we uphold high standards of safety, responsibility and professionalism. It also gives families added peace of mind, knowing their hire is supported by carefully maintained equipment and a business committed to providing a reliable and trusted service.

Q: Are any extras included with my hire items?

Yes! Many of our hire items include complimentary extras to make your experience easier and more convenient.

For example, our premium travel prams include a travel bag, and our premium travel cots come fully prepared with fresh bedding, including a waterproof mattress protector and a premium fitted sheet.

Can’t find your answer?

Please get in touch — we’re always happy to help!